Rcom incubator, hatcher and ICU brooder official authorized North America sales & service

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Rcom incubators, brooders, hatchers and Rfarm hydroponic

planting system return authorization for

customers in the USA, Canada and Mexico.

Returns: Customers must contact us within 30 days from purchase of an electrical operated product-except as noted bellow- to get a Return Authorization Number. All returns are subject to our refund policy as described below. Refund: As soon as we receive the returned product, we will refund 70% of the actual product price minus the shipping and handling charges. The customer must pay for return mailing and packaging charges. Even though we may offer our products or parts under “Free or Discounted Shipping,” if a refund is requested we will charge you at least the shipping cost that we paid. Please note: the shipping and handling is not refundable unless an error was made on our part, such as shipping the wrong merchandise. While we believe strongly in customer satisfaction, we realize that returns are costly because of shipping, handling, the cost to return the item to us, and the time involved. Therefore, please, if you are not sure which of our products are what you are looking for, then email us before you purchase and we will gladly assist you.